Returns & Exchanges

At Murphy and McNeil, we want you to be completely satisfied with your grooming experience. If your purchase doesn't meet your expectations, we offer a 30-day return window for unused and unopened products to ensure your skin and style are always cared for.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging to prevent damage during transit, ensuring all seals and labels remain intact for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking number for your records.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.